DCA (DocuCare Associate) in Holtsville, NY at Precise Fit LLC

Date Posted: 2/12/2021

Job Snapshot

  • Employee Type:
  • Location:
    1040 Waverly Avenue
    Holtsville, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Responsibilities include:

  • Providing outstanding customer service via phone, e-mail and in person to Xerox clients at the client’s location.
  • Providing coordination with other Xerox groups and service providers to deliver contracted services to Xerox clients.
  • Delivering and installing paper for a variety of printing devices on a scheduled and AD-HOC basis.
  • Ability to work independently with minimal supervision
  • Gathering meter reads from print devices
  • Delivering and installing toner cartridges, toner waste containers and other consumables for a variety of printing devices.
  • Inputting data into pre-define forms and web applications.
  • Use pre-determined processes for ordering paper to be delivered to client locations for distribution
  • Responding to all outage situations for inoperative devices requiring consumables, paper or technical service calls.
  • Escalate issues immediately
  • Printing configuration pages from printers, and using printer menus
  • Perform other duties as required.


  • High School diploma minimum; some technical education preferred
  • Basic mechanical abilities.
  • Basic skills in Microsoft Office Suite (Work, Excel, Outlook, etc.)
  • Excellent communication and customer service skills
  • Maintain a professional appearance
  • Ability to work independently with minimal supervision.
  • Ability to lift up to 50 lbs. unassisted on a repetitive basis.
  • Must have personally owned vehicle that can be used for travel between Client locations and transport small items (Paper Boxes and rolls, Toner Cartridges, etc.)
  • Must be a US Citizen for client’s badging process (an original or certified copy of your birth certificate OR an unexpired US passport will be required upon picking up a badge)
  • Must have an active driver’s license
  • Must be able to pass client background check and drug screen


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